Trust in the Lord and do good. Then you will live safely in the land and prosper.Psalm 37:3 (NLT)
I’ve had many jobs in my lifetime (pastor being by far the best). Most of those jobs had managerial supervision of employees who delivered customer service. These are the front-line employees that answered the telephone on behalf of the department, or responded to customer inquiries via email or chat. Some served behind counters providing in-person service.
Because I supervised these types of positions, the organizations I worked for would semi-regularly send me to training seminars on how to deliver exceptional customer service. The expectation was that I would return and train my employees on the best ways to serve our customers. I am going to save you a lot of money and time and tell you in one sentence what all those seminars taught (in their own, unique ways). Here it is: Treat your customers well. That’s it. Earth-shattering? No. Simple, yes. You can thank me later.
Of course, this seems like common sense. Why wouldn’t you treat your customers well? If you want to keep them as your customer, you want them to enjoy their experience with your organization. You want them to stop in regularly because they like what you have to offer. You, and your employees represent the organization by what you say and what you do. So, do it well, and treat others well.
When it comes to us in the church (which is the family of God), our verse today tells us to do two specific things: 1) Trust God; 2) Do good. While the first seems pretty straight-forward, the second one might not be. Now, don’t get me wrong, I believe that most of us intend to do good, and all agree we should. But, how often do we actually do good?
Doing good requires action on our part, self-sacrificing action specifically. To do good on as part of the church means to: help the poor, feed the hungry, care for the sick, provide a home for the homeless, share the gospel with our neighbors, and so much more. It takes from our time, talents, and treasures. This is how we treat others well on behalf of our ultimate organization, the Kingdom of God.
So, my fellow Christians, today, and every day, do good. Treat others well.